What is Retail Media: & How it Works


Published: 25 Jun 2025


Imagine you walk into a store, and just before reaching the shelf, a screen shows you a cool new brand of chips. It grabs your attention, and you decide to try it.

 Now picture that same thing happening on your phone—while you scroll through an online store or shopping app. That’s what retail media does. It places smart, targeted ads right where people are already shopping. Instead of shouting at random people, it quietly guides real buyers toward products they might love.

In this post, we’ll explore how retail media works, why it’s booming, and how your business can use it to grow.

What is retail Media?

Retail media is a type of advertising that takes place on a retailer’s own platforms, like websites, apps, or even in-store screens.

It lets brands show ads to people who are already shopping, helping them promote products at the right place and time.

  • It lets brands show ads to people who are already shopping, helping them promote products at the right place and time.
  • It’s a way for brands to advertise directly on a store’s digital space.
  • Shoppers see these ads while browsing or searching for products.
  • Retailers earn money by selling space for these ads.
  • It connects ads with real buying moments—right before

Easy explanation:

Think of a retail store like a busy street. Retail media is like putting up small, smart billboards inside that store—right where people walk, stop, or pick items. These mini-billboards help shoppers notice the right products at the right moment.

In simple terms, retail media is advertising that appears on a retailer’s website, app, or in-store screen. It shows ads to people who are actively shopping, helping brands reach ready-to-buy customers.

Importance of retail media 

Retail media is important because it reaches customers at the perfect moment—while they are already shopping. This makes the ads more effective, as people are more likely to act on what they see.

Brands can boost sales by placing their products in front of ready-to-buy customers. Retailers also benefit by earning extra income from ad placements. It’s a smart way to combine shopping and advertising in one space.

  • It targets people who are already in a buying mood.
  • It helps brands boost product visibility and sales.
  • Retailers earn extra income by selling ad space.
  • It improves the shopping experience by showing relevant products.
  • It uses customer data to deliver smarter, more personalized ads.

How retail Media works

Retail media works by connecting brands with shoppers through a retailer’s own digital platforms. These platforms include websites, apps, search pages, product listings, and even in-store digital screens. The main components of retail media are: the retailer (like Amazon, Ali baba, or Walmart), the brand or advertiser (such as a food or clothing company), and the shoppers who see the ads while browsing or buying.

Here’s how it works: A brand partners with a retailer to place ads on their platform. These ads may appear on homepage banners, search result pages, or near related products.

The brand can target specific customer groups based on shopping behavior or interests. When a shopper clicks the ad or buys the product, the brand gains visibility and sales, while the retailer earns money from ad placement. It’s a win-win for both sides.

A simple format how retail Media works:

  • A brand partners with a retailer that offers ad space (like a website or app).
  • The brand chooses where to place its ads (e.g., search results, banners, or product pages).
  • The retailer uses shopper data to help the brand target the right audience.
  • Shoppers see these ads while browsing or shopping.
  • If they click or buy, the brand gains a sale and the retailer earns ad revenue.

Types of retail media 

These are some types of retail media and it works. 

Onsite Ads

These ads appear on the retailer’s own website or mobile app. Brands use them to reach shoppers directly while they browse. You may see them on homepages, product listings, or during checkout.

Offsite Ads

Retailers show these ads on platforms outside their own site, like Google, Facebook, or Instagram. They help bring customers back to the store. The ads often target people based on what they’ve searched or shopped for earlier.

In-Store Media

These are digital or printed ads inside a physical store. Think of screen displays, posters, or shelf labels. They influence buyers when they’re walking through the aisles.

Sponsored Products

These are paid listings that appear higher in search results. Brands pay to make sure their product is seen first. It looks like a regular product listing but is marked as “sponsored.”

Display Banners

These are image ads that show up on pages like the homepage or category sections. They highlight special offers or promote new products. Shoppers often click them to learn more.

Video Ads

Short videos that promote a product or brand. They can appear on retailer websites, apps, or even in-store screens. Videos grab attention and explain products better than images.

Search Ads

These show up when someone searches for a product in the retailer’s app or website. Brands pay to appear at the top of the results. This helps them reach shoppers who are ready to

Advantages and disadvantages of retail media

Advantages 

  • Reaches customers when they are ready to buy

Ads appear while people are already shopping, so they’re more likely to act.

  • Boosts product visibility

Your products get more attention on search pages, homepages, or app screens.

  • Uses real shopper data

Retailers know what their customers like, so your ads can reach the right audience.

  • Helps retailers earn extra money

Retailers make income by selling ad space to brands.

  • Gives brands a chance to stand out

Sponsored listings and banners can push your product above the competition.

Disadvantages 

  • Can cost a lot for small brands

Big brands often outbid smaller ones for better ad spots.

  • Too many ads can annoy shoppers

If shoppers see too many promotions, they may ignore or avoid them.

  • Requires strong data and tools

To get the best results, you need clear goals, tracking, and targeting tools.

  • You may have less control over ad placement

On some platforms, you can’t always choose where your ad appears.

  • Results aren’t always guaranteed

Even with ads, sales depend on your product, price, and how shoppers respond.

Challenges in retail media

Retail media can offer big opportunities, but it also comes with some challenges. One major issue is the high competition, especially from big brands with larger ad budgets.

Small businesses may struggle to get noticed or afford top ad placements. Another challenge is managing data and tracking results—not all retailers provide clear insights or easy tools. 

Plus, if too many ads show up, shoppers might ignore them or feel overwhelmed. To succeed, businesses need a smart plan, the right tools, and a clear understanding of their audience.

Examples of retail media 

Example : 1

Sponsored Product on Amazon

Imagine you’re searching for “face wash” on Amazon. The first few products you see have a small “Sponsored” label. These brands paid Amazon to show their items at the top, so more people click and buy. This is retail media helping products get noticed at the right time.

Example : 2

Banner Ad on Ali baba App

You open the Ali baba app during a sale and see a big banner at the top showing a clothing brand’s flat 50% off offer. That banner is not just for looks—it’s a paid retail media ad. It grabs your attention and encourages you to shop that brand before others.

How retail media will impact the future

In the future, retail media will grow even more as people keep shopping online. Ads will become smarter, more personal, and more helpful.

 Small and large brands will use it to compete in digital marketplaces. As a result, the line between shopping and advertising will disappear—everything you see while shopping could also be a smart, targeted ad.

Conclusion 

So guys, in this article, we’ve covered retail media in detail. I truly believe it’s a great chance for small and big brands to connect with real customers. Don’t wait for your products to get noticed—use retail media to put them in front of the right people. Ready to take your retail game to the next level? Start today!

FAQS

What is retail media in simple words?

Retail media means showing ads on a store’s website, app, or inside the store. These ads appear while people are shopping. It helps brands show their products at the right time.

Is retail media only for big brands?

No, small brands can use retail media too. Many platforms let you set small budgets and choose where to show your ads. It’s all about reaching the right shoppers.

Where do retail media ads usually appear?

They appear on homepages, product pages, search results, or in-store screens. You can also see them as banners, pop-ups, or sponsored listings. These spots help grab shopper attention.

How is retail media different from social media ads?

Retail media shows ads while people are already shopping. Social media ads reach people who may not be in the mood to buy. Retail media focuses on real buying moments.

Is retail media expensive?

It depends on your budget and platform. Big brands may spend more, but small businesses can start with lower-cost ad spots. Some platforms offer flexible pricing and control.

What’s the biggest benefit of retail media?

The biggest benefit is showing your product to people who are ready to buy. It increases visibility and can lead to more sales. It’s smarter than random ads.

Can retail media help my online store grow?

Yes! Retail media can bring more visitors and help them discover your products faster. It’s a great way to compete and grow in a busy market.




Shahzaib Akram Avatar
Shahzaib Akram

I am Shahzaib Akram, an expert retail businessman with over 20 years of experience. I have successfully established and managed more than 60 retail stores across the USA and UAE and have learnt a lot of things, tips and tricks from my personal experience. Now I have started to share my personal experiences related to retail business and marketing. I believe these tricks will be very helpful for you.


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